I had a response to my email to the Bridgewater Hall
17 April 2009
Our refernce: CSI 45033
BY EMAIL
re: Sale of tickets by third party members
Thank you for your email regarding the sale of Elbow and the Halle tickets, we are aware of a number of tickets that are being sold on auction websites. We can also understand your frustrations when tickets for a sold out concert are offered on auction sites such as eBay. Unfortunately, in the absence of legislation there is very little we can do once tickets have been issued. By restricting the number of tickets per purchase we do try to ensure tickets go to genuine fans, but it is impossible for us to know the intentions of the buyer at the point of purchase. Tickets for some of our events are also sold through third party ticket agencies.
To ensure you are kept up to date with all new events on sale at the Hall, we recommend you sign up to the Hall’s e-newsletter and check our website regularly. In the case of Elbow and the Halle, we were not permitted to publicise the event prior to the Manchester International Festival launch and the tickets sold out very quickly after the festival on-sale announcement. For sold out concerts, occasionally a small number of additional tickets are released on the day of the event, so it is always worth giving the Box Office a call if you still require tickets.
Once again, thank you for your comments; we take the comments from our patrons very seriously in order that we may improve the services we provide for them. We look forward to welcoming you to the Hall again soon.
Yours sincerely
Dawn Yates
Head of Marketing